Privacy Policy

Welcome to RTO Parivahan and the RTO Parivahan Mobile App. Your privacy is important to us, and we are committed to protecting your personal information and maintaining transparency regarding how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information when you use our website or mobile application:

Personal information such as name, mobile number, email address, and contact details.
Vehicle-related information provided by users for service inquiries.
Device information including IP address, browser type, operating system, and app usage data.
Location information (only with user permission) for providing location-based services.
Technical and analytics data to improve website and app performance.

2. How We Use Your Information

The information collected may be used for:

Providing vehicle and transport-related services.
Responding to user inquiries and customer support requests.
Improving website functionality, app performance, and user experience.
Sending important updates, notifications, or service-related information.
Preventing fraudulent activity and maintaining platform security.

3. Data Protection & Security

We implement appropriate technical and organizational security measures to protect user data from unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

4. Third-Party Services

Our website and mobile app may contain links to third-party websites, government portals, or external services including official transport-related platforms such as Parivahan Sewa. We are not responsible for the privacy practices or content of third-party websites, and users are encouraged to review their respective privacy policies separately.

5. Cookies & Analytics

We may use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. Cookies help us understand user preferences and website usage patterns. Users may choose to disable cookies through their browser settings.

6. User Consent

By accessing or using our website and mobile application, users consent to the collection and use of information in accordance with this Privacy Policy. Continued use of our services indicates acceptance of our policies and terms.

7. Data Sharing

We do not sell, trade, or rent users’ personal information to third parties. Information may only be shared when required by law, government authorities, or for providing essential service functionality.

8. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy or your data, you may contact us through the official contact information available on our website.

By using RTO Parivahan and its related services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.